Last updated: 3 September 2026

These Website Terms and Conditions ('Terms') apply when you visit amoremullumbimby.com.au, use our online store or purchase products from Amore Mullumbimby.

By accessing the website or placing an order, you agree to these Terms. If you do not agree, please do not use the website or place an order.

1. About Amore Mullumbimby

In these Terms, 'Amore Mullumbimby', 'we', 'us' and 'our' refer to the business operating the Amore Mullumbimby store and website. 'You' and 'your' refer to the website visitor or customer.

2. Eligibility to Purchase

By placing an order, you confirm that you are legally capable of entering into a binding contract. If you are under 18, you should have a parent or guardian place the order on your behalf.

3. Product Information

We take reasonable care to ensure that product descriptions, photographs, measurements, availability and prices are accurate. However, small errors may occasionally occur, and colours can vary depending on lighting, photography and screen settings.

Images are for illustration and form part of the product description, but they may not reproduce colour, scale or texture exactly. Please read the full description and contact us before ordering if a particular detail is important to you.

4. Vintage and Pre-Loved Items

Some of our clothing and accessories are vintage or pre-loved pieces. Each item is carefully selected and inspected and is offered in excellent pre-loved condition.

We provide clear descriptions and photographs so you can shop with confidence. If an item has any notable individual characteristics that may affect its condition, these will be described or photographed in the product listing.

5. Prices and Taxes

Prices are displayed in Australian dollars (AUD) unless stated otherwise and include GST where applicable. Shipping charges and any other costs that apply to the order will be shown at checkout before payment.

We may change prices or promotions at any time, but a change will not affect an order that we have already accepted, except where the displayed price was clearly incorrect and the law permits us to correct or cancel the order.

6. Orders and Acceptance

Submitting an order is an offer to purchase the selected products. You will receive an automated order confirmation, but this does not necessarily mean that the order has been accepted.

We may decline or cancel an order before dispatch where reasonably necessary, including if an item is unavailable, there is an obvious pricing or description error, payment is not authorised, fraud or misuse is suspected, or delivery cannot be arranged.

If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled item or order to the original payment method.

7. Product Availability

Many of our products are available in limited quantities, and some vintage pieces may be one of a kind. Placing an item in your cart does not reserve it. If an item becomes unavailable after you order, we will contact you and provide an appropriate refund or other option.

8. Payment

Payment must be made using one of the payment methods available at checkout. Payments are processed by Shopify and the relevant payment provider. Their separate terms and privacy practices may also apply.

You confirm that you are authorised to use the payment method provided and that the billing information is accurate.

9. Changing or Cancelling an Order

If you need to change or cancel an order, contact us as soon as possible. We will try to help, but changes or cancellations cannot be guaranteed once an order has been prepared or dispatched.

If the order has already been dispatched, the Returns Policy will apply. This does not limit any rights you may have under the Australian Consumer Law.

10. Shipping and Delivery

Orders are shipped using the delivery services and rates shown at checkout. Please read our Shipping Information for processing times, tracking, delivery estimates, delays, missing parcels and returned-to-sender orders.

You are responsible for providing complete and accurate delivery details. Estimated delivery dates are not guaranteed, although we will meet any obligations that apply under Australian Consumer Law.

11. Returns and Change of Mind

Eligible change-of-mind returns are governed by our Returns Policy, including its notification timeframe, product-condition requirements, exclusions and return-postage arrangements.

Our voluntary change-of-mind policy is separate from, and does not limit, rights and remedies that cannot be excluded under the Australian Consumer Law.

12. Faulty, Damaged or Incorrect Products

Our goods come with consumer guarantees that cannot be excluded under the Australian Consumer Law. If a product is faulty, damaged, incorrectly described, not fit for a disclosed purpose or otherwise fails to meet an applicable consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.

Please contact us with your order details and photographs where relevant. Any timeframe or condition that applies to a change-of-mind return does not restrict your rights regarding faulty goods.

13. Promotions and Discount Codes

Promotions and discount codes may be subject to additional conditions, expiry dates, minimum spend requirements or product exclusions. Unless stated otherwise, only one discount code may be used per order, codes cannot be applied retrospectively, and discounts have no cash value.

We may withdraw or correct a promotion where there is an error, misuse or circumstances outside our reasonable control, subject to applicable law.

14. Customer Accounts

If customer accounts are available, you are responsible for keeping your login details confidential and for activity carried out through your account. Please notify us promptly if you suspect unauthorised access.

We may suspend or close an account where reasonably necessary to protect the website, customers or our business from fraud, misuse, security threats or unlawful activity.

15. Acceptable Use

You must not use the website to:

•         break any applicable law or infringe another person's rights;

•         submit false, misleading, fraudulent or harmful information;

•         introduce malicious code or interfere with the website's security or operation;

•         attempt to gain unauthorised access to the website, customer accounts or connected systems;

•         scrape, copy or use website content commercially without permission; or

•         engage in conduct that is abusive, defamatory or harmful to us, our customers or other users.

16. Reviews and Other Content

If you submit a review, photograph, comment or other content, you confirm that it is truthful, based on your genuine experience, lawful and does not infringe another person's rights.

You grant us a non-exclusive, royalty-free licence to display and use content you intentionally submit for publication in connection with our website, products and marketing. We may moderate or remove content where reasonably necessary, but we will not edit a review in a way that misrepresents the reviewer's opinion.

17. Intellectual Property

Unless otherwise stated, the website and its text, branding, graphics, photographs, layout and other content are owned by or licensed to Amore Mullumbimby and are protected by intellectual property laws.

You may view the website and make reasonable copies for personal, non-commercial shopping purposes. You must not reproduce, republish, modify, sell or commercially exploit website content without our prior written permission or another legal right to do so.

18. Third-Party Services and Links

The website may use or link to third-party services, including Shopify, payment providers, social media platforms and delivery services. We do not control third-party websites, and their separate terms and privacy policies may apply.

A link does not necessarily mean that we endorse the third party or accept responsibility for its content, availability or practices.

19. Website Availability

We aim to keep the website accurate, secure and available, but access may occasionally be interrupted for maintenance, updates, technical problems or circumstances outside our reasonable control. We may change, suspend or discontinue website features where reasonably necessary.

20. Liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.

To the extent permitted by law, we are not responsible for loss caused solely by third-party services, events outside our reasonable control, or a customer's failure to follow product information, care instructions or these Terms. Any limitation applies only to the extent permitted by law and does not affect liability that cannot be limited or excluded.

21. Privacy

Our Privacy Policy explains how we collect, use, store and disclose personal information. By using the website, you acknowledge that your information will be handled as described in that policy and in accordance with applicable law.

22. Changes to These Terms

We may update these Terms when our products, services, website or legal obligations change. The current version will be published on this page with an updated date. The Terms applying to an order are generally those in effect when the order is placed, except where a change must apply by law.

23. Severability and Waiver

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to operate. A delay or failure to enforce a right does not automatically waive that right.

24. Governing Law

These Terms are governed by the laws of New South Wales, Australia. You and Amore Mullumbimby submit to the courts with jurisdiction in New South Wales, subject to any rights you have under applicable consumer law.

25. Contact Us

If you have questions about these Terms, an order or the website, please contact us.

Email: amoremullumbimby@gmail.com

Website: amoremullumbimby.com.au